Information about your visit to the Musikverein

We would be delighted if you attended our concerts and events in festive attire appropriate to the occasion. A visit to the Musikverein should be something special. Sweatpants and tracksuit bottoms are perfect for sports, but not for the Musikverein.

Are the concerts at the Musikverein wheelchair-accessible? Can I take an assistance dog with me? We have compiled all the information for wheelchair users and a barrier-free visit here.

When am I allowed to cat? What happens if I’m late? Here you can find out everything you need to know about concert etiquette for a typical concert experience at the Musikverein Vienna.

For safety reasons, coats, bags, backpacks, umbrellas and folding chairs may not be taken into the hall – not even into the standing room section. For the safekeeping of your clothes and luggage, the Gesellschaft der Musikfreunde takes the liberty of charging a fee. Please note that only cash payment is possible at the checkroom.

Programme booklets can be purchased directly from the ticket office before the performances. If you have missed out on purchasing a programme booklet on the evening of the concert, you can ask if there are any remaining copies available.

The Musikverein building opens 1 hour before the start of an event. Admission to the hall is usually granted 30 minutes before the start of the performance. Please note that after the start of a performance, admission for latecomers can only take place during the interval or during a possible applause break. Entry during a movement break is not possible. This also applies to seats in the parterre and balcony boxes as well as for visitors in the standing area.

For an undisturbed concert experience, we ask you to turn off your mobile devices and tablets during the entire event or leave them in flight mode in your bag. Not only loud ringtones, but also vibrating devices and bright screens are disturbing for other people in the audience and on stage.

Visitors are prohibited from making video and/or audio recordings before, during and after the performance without special permission. At events, the organizer or persons authorized by the organizer may make industry-standard audio, video or film recordings of the event. It cannot be ruled out that visitors may also be recognizable as part of the audience of the event in such recordings. These recordings may be made and subsequently used commercially without any time or space restrictions, provided that no legitimate interests of the visitors depicted are violated. Visitors to such events are not entitled to any compensation for the recordings made of them during or in connection with the event.

The gastronomic offer in the Musikverein, before, during and after the performance, is provided exclusively by Gerstner Catering. The buffet in the Erste Bank foyer is open one hour before the start of the performance. In the Gottfried-von-Einem-Saal on the first floor, a rich buffet is available during breaks. In addition to the bars to the left and right of the standing parterre, there are also bars on the gallery level if required. To avoid waiting times during the concert break, you can pre-order your selection from Gerstner.

If you have lost something during your visit to the Musikverein, please contact our lost and found office between 9 am and 6 pm on +43 1 505 86 81 38 or send a message to our office team.